Owatonna Motor Company dealership customer reviews
How Are We Doing?
We’ve got a good thing going on here at Owatonna Motor Company. We have a great product (reliable, good quality new and used cars in Owatonna), we have an outstanding team and we have a knowledgeable service center. All of these things combined make for a distinguished experience at Owatonna Motor Company, but now you don’t have to just take our word for it. We encourage you to read the reviews below!
Owatonna Motor Company is committed to excellence – but we are also always looking for ways to improve. Let us know how well we hit our mark of perfection by rating us below. We appreciate you taking the time!
I e-mailed an inquiry regarding a pre-owned truck. I had two responses back within the day. Unfortunately, the vehicle I was looking at had sold.
14 Feb 2018
The employees are always very friendly and knowledgeable about their jobs. They are able to answer all of my questions easily. Will continue to come back for all my vehicle needs!
14 Feb 2018
I had a great experience at Owatonna Motors. Fair prices and a friendly staff. Nathan was an exceptional sales rep. He was genuine, down to earth and a real straight shooter. I will recommend this dealership to all of my friends in the future.
11 Jan 2018
Owatonna Motor Company hit a home run with us twice in a row. After an issue with our van, in which it needed to be towed, we used them for service. They were reasonably priced and both fast and thorough on the repairs. We began shopping for a new vehicle shortly thereafter and didn't check out Owat...onna Motor Company until the very end of our search. We were actually prepared to purchase a vehicle from another dealer in town but saw one we liked online and decided to check it out.
As we were perusing the lot with our toddler asleep in the back seat Brian Miller approached us and asked if he could help. The initial vehicle we came to see had just sold, but Brian showed us a variety of vehicles in our budget and was very helpful, knowledgeable, checked off all our wants vs needs when it came to mileage, features, safety etc, and most importantly was not the least bit pushy. He empathized with where we were at and we felt so comfortable speaking with him, especially compared to other salesmen we were working with, that we decided to purchase the Jeep he had us test drive with him on the spot. Brian accompanied us on the test drives, one at a time due to the sleeping child in our current vehicle, and explained everything to us about the vehicle twice over, answered all our questions--even if redundant, and we could absolutely tell that he wanted us to find the best vehicle for us--not the best vehicle that would line his pockets with commission. And that's another thing--the sales team at Owatonna Ford doesn't work off commission, and it was absolutely apparent!
To make a long story short they took two of our older vehicles in trade for a reasonable rate and put up with a then awake, hungry and pretty unhappy toddler as we did paperwork--even at one point providing fruit snacks that gave us 15 minutes of blessed relief. We had to drive home to get our remaining vehicle and return to take the newer Jeep home, but all in all it was a 3 hour process from us driving on the lot to look at vehicles to us driving our new (used) vehicle home.
I can't recommend Brian Miller or Owatonna Motor Company enough. This was our first experience purchasing a vehicle non-private party and I'd absolutely return there in the future!Show more
13 Nov 2017
Excellent staff. Nate and Jason were wonderful with helping me through my first car buying experience.
19 Sep 2017
I worked with Nathan throughout the whole process, and he was amazing. I found the exact car I wanted, and within two days I had it. He was so accommodating and welcoming, and I was so glad to have a sales person who didn't pressure me into anything. He is a breath of fresh air in the customer servi...ce area!Show more
11 Jul 2017
For over a year now my wife and I have been looking at a new Ford Explorer. My wife was in close contact with Nathan Nielsen from the Owatonna Motor Company (OMC) for over a year discussing our trade in and new prices and offers. Nathan was extremely patient during the whole process from beginning t...o end. Nathan reassured us that when we're ready to come in he'd be there. From last year to now, with our new Explorer purchase, Nathan and the OMC has been superb and we can't stress that enough. No pressure was the main theme of our buying experience. We feel we got a great price and trade in. If you're looking for a class act dealer you can't go wrong with the Owatonna Motor Company.Show more
15 Jun 2017
Was looking for a vehicle and could'nt find anything local in my price range. Found a vehicle on their website and called and dealt with Nathan. Was a wonderful experience as I was nervous about buying a vehicle sight unseen. Nathan represented the vehicle perfectly. I got the vehicle and could'...nt ve happier. Thanks to everyone there.Show more
16 Apr 2017
Nathan was Great bought a used Dodge Grand Caravan There. Would highly recommend this place to anyone interested in buying a car or van.
16 Feb 2017
Our family outgrew our family car, so we were in the market for a new vehicle. our experience with Nathan was great he went through the vehicle front to back with us answering all of our questions. over all we had a great experience.